Privacy policy

Effective Date: 01 January, 2025

At Restonode, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your data when you use our contactless ordering system. By using our services, you agree to the terms outlined here.

1. Data We Collect

We collect the following types of data:

User-Provided Data: Name, email, password, locale, logo, business name, country, state, city, ZIP code, timezone, address, phone number.

Technical Data: IP address, approximate location, and transaction history.

User-Generated Content: Menu items, business settings, and other uploaded data.

2. How We Collect Data

We collect data through:

Account Creation: When you register or edit your account settings.

Cookies: To enhance your experience and collect analytics.

Third-Party Tools: Such as Google Analytics for improving our services.

3. Why We Collect Data

We collect data to:

Provide the services you expect.

Improve the quality and functionality of our platform.

Share necessary information with trusted third parties (e.g., payment gateways for transactions).

4. How We Use Your Data

To deliver our services efficiently.

To analyze and enhance service performance.

To share limited data (e.g., IP address) with third-party services to determine approximate location or process payments.

5. Data Sharing

We do not sell your data. However, we may share it with:

Payment Gateways: To process transactions securely.

Third-Party Tools: For location services or analytics.

6. Data Storage

Your data, including user-generated content, is securely stored in a protected database on a server with SSL encryption to safeguard communications.

7. Data Retention

We retain your data indefinitely unless:

You request deletion.

There is a legitimate need to remove it (e.g., legal compliance).

8. User Rights

You retain full ownership of your data. As a user, you can:

Access: View the data we store about you.

Correct: Update any inaccurate information.

Delete: Request deletion of your data at any time.

9. Global Compliance (GDPR, CCPA, and Others)

Your Privacy Rights

We comply with privacy regulations globally, including:

9.1 GDPR (EU Users)

Right to Access: Request a copy of your personal data.

Right to Rectify: Correct any errors in your data.

Right to Erasure: Request that your data be deleted (“Right to be Forgotten”).

Right to Restrict Processing: Limit how we process your data.

Right to Data Portability: Receive your data in a transferable format.

9.2 CCPA (California Users)

Right to Know: Understand what data we collect and why.

Right to Delete: Request deletion of your personal data.

Right to Opt-Out: Refuse the sale of your data (note: we do not sell user data).

For users outside these regions, we strive to offer similar rights and protections globally.

10. Opt-Out Options

You can manage your privacy preferences by:

Analytics and Cookies: Adjusting your browser settings or opting out via our cookie banner.

Marketing Communications: Unsubscribing using the link provided in our emails.

Data Sharing: Contacting us to limit data sharing where applicable.

11. Data Transfers

As a global platform, your data may be transferred to servers outside your country. These transfers comply with data protection regulations, ensuring your data remains secure regardless of location.

For EU users, data transfers align with GDPR safeguards, such as standard contractual clauses.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or to exercise your privacy rights, contact us at: contact@restonode.com

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